Frequently Asked Questions
How do I register for classes?
Visit www.truvefit.com/memberships . After filling out the form you must secure your membership with your payment. We offer unlimited memberships as well as class packages. We accept cash, check or credit card, which can be paid securely in person at our new home Truve, located at 2345 Broadway, Oakland, Ca 94612 or through our website online. Once we've received your information, we'll contact you to confirm your registration. Additionally, you can call 510-918-4280 to speak with Alison directly about registration for class or 510-788-8909 to speak with our front desk.
How do I register for individual or small group training sessions?
If you are interested in working in a one on one setting or small group training setting with a friend or two, you should fill out the contact form under contact. After completing this, you will get a call within the next 12-24 hours from Alison to schedule an initial consultation, where she will take some baseline measurements, handle your payment and place you in the proper cycle of training to achieve all your health and fitness goals.
Can I pay for individual or group training sessions online?
At this moment in time you can purchase your group fitness membership and class packages online, but all payments for one on one training must be paid in person at our location 2345 Broadway, Oakland Ca 94612.
Who will I work with?
Who you will work with depends on what you health and fitness goals are and by what is determined at your initial consultation or your initial phone call with Alison.
Who decides who I will work with?
Alison meets one on one with each client to review their goals, medical history, and do a baseline assessment in order to place them in the proper cycle of training, which will indicate who they work with initially. Remember just because you start training with one trainer, doesn’t mean you will always be with that trainer.
What can I expect from a typical workout with a trainer?
Depending on what your goals are, you may be doing anything from running the Cleveland Cascade stairs to improve explosive power to bridges on a Pilates reformer. All workouts are tailored to individually fit you and your level of fitness in a way to help you reach well beyond your goals and aspirations. No two workouts are ever the same, ensuring you the best results!
What is virtual training?
Virtual training is a way to make personal training more affordable and accessable to people all around the world. Virtual training gives you the tools you need to be successful in attaining your fitness goals and lifestyle changes. Virtual training consists of personalized workouts that you receive via email weekly or monthly, food/sleep/stress journal check ups, monthly skype check ins, unlimited email communication, video demonstrations, and so much more.
How can I register and pay for Virtual Training?
Please fill out the contact form and indicate you are interested in Virtual training. You will receive a call from Alison or one of her qualified trainers if you live in the United States or an email if you live outside the United States to set up your initial consultation via Skype. You can pay for your first month of virtual training online via Google Check Out.
What can I expect from a typical boot camp workout?
First and foremost you can expect to be challenged in a fun and exciting way. Boot camp changes from day to day and week to week, making sure you never plateau and are consistently seeing results. On any given day you may participate in cardio activities such as running, walking or jumping, strength training activities such as squats, lunges, push-ups, and dips, as well as core and flexibility training. All workouts are designed to accommodate all fitness levels; we can modify them to fit your needs.
I have a history of injuries, can I still participate in group fitness classes?
Depending on the severity of the injuries you still may be able to participate in group fitness classes. During your initial call or orientation and evaluation we will decide if group fitness classes are the best fit for you or if you should do some one on one training before participating in group fitness classes. Your health, wellness, and safety are our first priority. All of our trainers are highly qualified and knowledgeable in the rehabilitation of injuries, and will gladly get you to a place where you can participate in group fitness classes.
I am new to exercise/ I haven’t worked out in forever, will I be able to participate?
YES! One on one sessions are designed to help anyone of any level achieve their health and fitness goals, and our group fitness classes have been developed to accommodate elite athletes as well as beginners. If you have any concerns about this, you should bring these up in your initial consultation or evaluation.
What do I need to bring?
In order to participate in any of our fitness programs you must have proper athletic attire, especially a sturdy pair of athletic or running shoes. All participants should bring water,( however we do have a water fountain and bottle filler) to stay hydrated.
Is there a refund policy?
If you are unable to attend group fitness classes due to extreme circumstances out of your control, we can offer you a refund if you notify us.
I have been placed on a waiting list, what does this mean?
If you are interested in one on one or small group training sessions and you are placed on a waiting list, this simply means that our highly qualified trainers can no longer take on new clients, but should be able to help you reach your health and fitness goals shortly. If you are placed on a waiting list for our group fitness classes that simply means the class you are interested in taking is full, and you should pre-register for your classes up to a week in advance through our online system.
Where is Truve located?
Oakland, Ca 94612
ADVICE FOUND ON THIS WEBSITE IS MEANT FOR INFORMATIONAL PURPOSES ONLY, AND SHOULD NOT BE CONSIDERED MEDICAL ADVICE. CONSULT WITH YOUR DOCTOR FOR ANY AND ALL SERIOUS MEDICAL CONDITIONS AND BEFORE BEGINNING A NEW EXERCISE REGIME.